@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&family=JetBrains+Mono:wght@400;500&display=swap');

/* ═══ Theme Variables ═══ */
:root,
[data-theme="light"] {
  --bg: #F0F4F8;
  --bg2: #E8EDF2;
  --card: #FFFFFF;
  --card-hover: #F8FAFC;
  --text: #1E293B;
  --text2: #475569;
  --text3: #94A3B8;
  --border: #E2E8F0;
  --border2: #CBD5E1;
  --sidebar-bg: #0F172A;
  --sidebar-text: #CBD5E1;
  --sidebar-active: #3B82F6;
  --primary: #3B82F6;
  --primary-dark: #1E40AF;
  --primary-light: #60A5FA;
  --success: #10B981;
  --success-bg: #D1FAE5;
  --warning: #F59E0B;
  --warning-bg: #FEF3C7;
  --danger: #EF4444;
  --danger-bg: #FEE2E2;
  --info: #3B82F6;
  --info-bg: #DBEAFE;
  --urgent-bg: #FEE2E2;
  --urgent: #DC2626;
  --input-bg: #F8FAFC;
  --shadow: 0 1px 3px rgba(0, 0, 0, 0.08);
  --shadow-lg: 0 8px 25px rgba(0, 0, 0, 0.1);
  --radius: 12px;
  --radius-sm: 8px;
}

[data-theme="dark"] {
  --bg: #0F172A;
  --bg2: #1E293B;
  --card: #1E293B;
  --card-hover: #273548;
  --text: #F1F5F9;
  --text2: #94A3B8;
  --text3: #64748B;
  --border: #334155;
  --border2: #475569;
  --sidebar-bg: #020617;
  --sidebar-text: #94A3B8;
  --input-bg: #0F172A;
  --shadow: 0 1px 3px rgba(0, 0, 0, 0.3);
  --shadow-lg: 0 8px 25px rgba(0, 0, 0, 0.4);
  --success-bg: #064E3B;
  --warning-bg: #78350F;
  --danger-bg: #7F1D1D;
  --info-bg: #1E3A5F;
  --urgent-bg: #7F1D1D;
}

* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

html,
body {
  height: 100%;
  font-family: 'Inter', system-ui, sans-serif;
  background: var(--bg);
  color: var(--text);
  line-height: 1.5;
  overflow-x: hidden;
  width: 100vw;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

a {
  color: var(--primary);
  text-decoration: none;
}

img,
video {
  max-width: 100%;
  height: auto;
}

input,
select,
textarea {
  max-width: 100%;
}

/* ═══ Layout ═══ */
.app-layout {
  display: flex;
  min-height: 100vh;
  width: 100%;
  overflow-x: hidden;
}

/* ═══ Sidebar ═══ */
.sidebar {
  width: 260px;
  background: var(--sidebar-bg);
  color: var(--sidebar-text);
  display: flex;
  flex-direction: column;
  position: fixed;
  top: 0;
  left: 0;
  bottom: 0;
  z-index: 2000;
  transition: transform 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

.sidebar-header {
  padding: 20px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid rgba(255, 255, 255, 0.08);
}

.sidebar-logo {
  display: flex;
  align-items: center;
  gap: 10px;
}

.logo-icon {
  font-size: 24px;
  width: 40px;
  height: 40px;
  background: var(--primary);
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.logo-title {
  font-size: 14px;
  font-weight: 700;
  color: #fff;
}

.logo-sub {
  font-size: 11px;
  color: var(--sidebar-text);
  opacity: 0.7;
}

.sidebar-close {
  display: none;
  background: rgba(255, 255, 255, 0.1);
  border: none;
  color: #fff;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: 0.2s;
}

.sidebar-close:hover {
  background: rgba(255, 255, 255, 0.2);
}

.sidebar-nav {
  flex: 1;
  padding: 16px 12px;
  overflow-y: auto;
}

.nav-section {
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1.5px;
  color: rgba(255, 255, 255, 0.3);
  padding: 8px 12px 6px;
}

.nav-link {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 14px;
  border-radius: var(--radius-sm);
  color: var(--sidebar-text);
  font-size: 13px;
  font-weight: 500;
  transition: all 0.15s;
  margin-bottom: 2px;
}

.nav-link:hover {
  background: rgba(255, 255, 255, 0.06);
  color: #fff;
}

.nav-link.active {
  background: var(--primary);
  color: #fff;
  font-weight: 600;
  box-shadow: 0 2px 8px rgba(59, 130, 246, 0.3);
}

.nav-link i {
  width: 18px;
  text-align: center;
  font-size: 14px;
}

.nav-divider {
  height: 1px;
  background: rgba(255, 255, 255, 0.06);
  margin: 12px 0;
}

.sidebar-footer {
  padding: 14px;
  border-top: 1px solid rgba(255, 255, 255, 0.08);
}

.theme-toggle {
  width: 100%;
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 9px 14px;
  border-radius: var(--radius-sm);
  background: rgba(255, 255, 255, 0.05);
  border: 1px solid rgba(255, 255, 255, 0.08);
  color: var(--sidebar-text);
  font-size: 13px;
  cursor: pointer;
  transition: all 0.15s;
  font-family: inherit;
  margin-bottom: 10px;
}

.theme-toggle:hover {
  background: rgba(255, 255, 255, 0.1);
}

.sidebar-user {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 8px;
  border-radius: var(--radius-sm);
  background: rgba(255, 255, 255, 0.05);
}

.user-avatar {
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: var(--primary);
  display: flex;
  align-items: center;
  justify-content: center;
  color: #fff;
  font-size: 13px;
}

.user-details {
  flex: 1;
  min-width: 0;
}

.user-name {
  font-size: 13px;
  font-weight: 600;
  color: #fff;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.user-role {
  font-size: 11px;
  color: var(--sidebar-text);
}

.logout-btn {
  color: var(--sidebar-text);
  padding: 6px;
  border-radius: 6px;
  transition: all 0.15s;
}

.logout-btn:hover {
  background: rgba(239, 68, 68, 0.2);
  color: #EF4444;
}

/* ═══ Main Content ═══ */
.main-content {
  flex: 1;
  margin-left: 260px;
  min-height: 100vh;
  display: flex;
  flex-direction: column;
}

.topbar {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 14px 24px;
  background: var(--card);
  border-bottom: 1px solid var(--border);
  position: sticky;
  top: 0;
  z-index: 100;
}

.hamburger {
  display: none;
  background: none;
  border: none;
  font-size: 20px;
  color: var(--text);
  cursor: pointer;
  padding: 4px;
}

.topbar-title {
  font-size: 18px;
  font-weight: 700;
  flex: 1;
}

.topbar-user {
  font-size: 13px;
  color: var(--text2);
  margin-right: 8px;
}
.logout-top-btn { color: var(--danger); font-size: 18px; padding: 8px; border-radius: 8px; background: var(--bg2); transition: all 0.2s; display: flex; align-items: center; justify-content: center; }
.logout-top-btn:hover { background: var(--danger-bg); }

@media (max-width: 480px) {
  .topbar-user { display: none; }
}

.content-area {
  padding: 24px;
  flex: 1;
}

/* ═══ Cards ═══ */
.card {
  background: var(--card);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  border: 1px solid var(--border);
}

.card-header {
  padding: 18px 22px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.card-header h3 {
  font-size: 16px;
  font-weight: 700;
}

.card-body {
  padding: 22px;
}

/* ═══ Stat Cards ═══ */
.stats-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 16px;
  margin-bottom: 24px;
}

.stat-card {
  background: var(--card);
  border-radius: var(--radius);
  padding: 20px;
  display: flex;
  align-items: center;
  gap: 16px;
  border: 1px solid var(--border);
  cursor: pointer;
  transition: all 0.2s;
}

.stat-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-lg);
}

.stat-icon {
  width: 48px;
  height: 48px;
  border-radius: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 22px;
}

.stat-icon.open {
  background: var(--warning-bg);
}

.stat-icon.progress {
  background: var(--info-bg);
}

.stat-icon.resolved {
  background: var(--success-bg);
}

.stat-icon.total {
  background: var(--bg2);
}

.stat-info .stat-count {
  font-size: 28px;
  font-weight: 800;
  line-height: 1;
}

.stat-info .stat-label {
  font-size: 12px;
  color: var(--text3);
  font-weight: 600;
  margin-top: 2px;
}

/* ═══ Forms ═══ */
.form-group {
  margin-bottom: 18px;
}

.form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

label {
  display: block;
  font-size: 13px;
  font-weight: 600;
  color: var(--text2);
  margin-bottom: 6px;
}

.input {
  width: 100%;
  padding: 10px 14px;
  border: 1.5px solid var(--border);
  border-radius: var(--radius-sm);
  font-size: 14px;
  background: var(--input-bg);
  color: var(--text);
  transition: all 0.2s;
  outline: none;
  font-family: inherit;
}

.input:focus {
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.1);
}

textarea.input {
  resize: vertical;
  min-height: 100px;
}

select.input {
  cursor: pointer;
}

/* ═══ Buttons ═══ */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  padding: 10px 20px;
  border: none;
  border-radius: var(--radius-sm);
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s;
  font-family: inherit;
  text-decoration: none;
}

.btn:hover {
  transform: translateY(-1px);
}

.btn:active {
  transform: translateY(0);
}

.btn-primary {
  background: var(--primary);
  color: #fff;
  box-shadow: 0 2px 6px rgba(59, 130, 246, 0.3);
}

.btn-primary:hover {
  background: var(--primary-dark);
}

.btn-success {
  background: var(--success);
  color: #fff;
}

.btn-danger {
  background: var(--danger);
  color: #fff;
}

.btn-outline {
  background: transparent;
  color: var(--text2);
  border: 1.5px solid var(--border);
}

.btn-outline:hover {
  border-color: var(--primary);
  color: var(--primary);
}

.btn-sm {
  padding: 7px 14px;
  font-size: 13px;
}

.btn-xs {
  padding: 4px 10px;
  font-size: 12px;
  border-radius: 6px;
}

.btn-block {
  width: 100%;
}

.btn-ghost {
  background: none;
  border: none;
  color: var(--text2);
  padding: 6px 10px;
}

.btn-ghost:hover {
  color: var(--primary);
  background: var(--info-bg);
}

/* ═══ Priority ═══ */
.priority-group {
  display: flex;
  gap: 8px;
}

.priority-btn {
  flex: 1;
  padding: 9px;
  font-size: 13px;
  border: 1.5px solid var(--border);
  background: var(--input-bg);
  color: var(--text3);
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-weight: 600;
  transition: all 0.15s;
  text-align: center;
  font-family: inherit;
}

.priority-btn.sel-low {
  background: #D1FAE5;
  color: #059669;
  border-color: #6EE7B7;
}

.priority-btn.sel-normal {
  background: #DBEAFE;
  color: #1D4ED8;
  border-color: #93C5FD;
}

.priority-btn.sel-high {
  background: #FEE2E2;
  color: #DC2626;
  border-color: #FCA5A5;
}

.priority-btn.sel-urgent {
  background: #FEE2E2;
  color: #991B1B;
  border-color: #EF4444;
}

/* ═══ File Upload ═══ */
.file-upload {
  position: relative;
  border: 2px dashed var(--border);
  border-radius: var(--radius-sm);
  padding: 24px;
  text-align: center;
  cursor: pointer;
  transition: all 0.2s;
  background: var(--input-bg);
}

.file-upload:hover {
  border-color: var(--primary);
  background: var(--info-bg);
}

.file-upload input[type="file"] {
  position: absolute;
  inset: 0;
  opacity: 0;
  cursor: pointer;
}

.file-upload .fu-icon {
  font-size: 28px;
  margin-bottom: 6px;
  color: var(--text3);
}

.file-upload .fu-text {
  font-size: 13px;
  color: var(--text2);
}

.file-upload .fu-hint {
  font-size: 11px;
  color: var(--text3);
  margin-top: 4px;
}

.file-info {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 12px;
  background: var(--info-bg);
  border-radius: 6px;
  margin-top: 8px;
  font-size: 13px;
  color: var(--primary);
}

.file-info .remove {
  cursor: pointer;
  color: var(--danger);
  margin-left: auto;
}

/* ═══ Status Badge ═══ */
.badge {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 3px 12px;
  border-radius: 20px;
  font-size: 12px;
  font-weight: 600;
  white-space: nowrap;
}

.badge .dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
}

.badge-open {
  background: var(--warning-bg);
  color: #92400E;
}

.badge-open .dot {
  background: var(--warning);
}

.badge-progress {
  background: var(--info-bg);
  color: #1E40AF;
}

.badge-progress .dot {
  background: var(--info);
}

.badge-resolved {
  background: var(--success-bg);
  color: #065F46;
}

.badge-resolved .dot {
  background: var(--success);
}

.badge-closed {
  background: var(--bg2);
  color: var(--text3);
}

.badge-closed .dot {
  background: var(--text3);
}

.badge-priority {
  font-size: 11px;
  font-weight: 700;
}

.badge-priority.p-low {
  color: var(--success);
}

.badge-priority.p-normal {
  color: var(--text2);
}

.badge-priority.p-high {
  color: var(--danger);
}

.badge-priority.p-urgent {
  color: #991B1B;
  background: var(--danger-bg);
  padding: 2px 8px;
  border-radius: 4px;
}

/* ═══ Ticket List ═══ */
.ticket-table {
  width: 100%;
  border-collapse: collapse;
}

.ticket-table th {
  text-align: left;
  padding: 12px 16px;
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--text3);
  background: var(--bg);
  border-bottom: 1px solid var(--border);
}

.ticket-table td {
  padding: 14px 16px;
  border-bottom: 1px solid var(--border);
  font-size: 13px;
  vertical-align: middle;
}

.ticket-table tr:hover td {
  background: var(--card-hover);
}

.ticket-table tr {
  cursor: pointer;
  transition: background 0.1s;
}

.ticket-id-link {
  font-family: 'JetBrains Mono', monospace;
  font-size: 12px;
  font-weight: 600;
  color: var(--primary);
  background: var(--info-bg);
  padding: 2px 8px;
  border-radius: 5px;
}

.ticket-subject {
  font-weight: 600;
  color: var(--text);
  font-size: 14px;
}

.ticket-meta {
  font-size: 12px;
  color: var(--text3);
  margin-top: 2px;
}

/* ═══ Filters ═══ */
.filter-bar {
  display: flex;
  gap: 8px;
  margin-bottom: 16px;
  flex-wrap: wrap;
  align-items: center;
}

.filter-bar .input {
  flex: 1;
  min-width: 200px;
}

.filter-tab {
  padding: 7px 16px;
  border-radius: var(--radius-sm);
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  border: 1.5px solid var(--border);
  background: var(--card);
  color: var(--text3);
  transition: all 0.15s;
  font-family: inherit;
}

.filter-tab.active {
  background: var(--primary);
  color: #fff;
  border-color: var(--primary);
}

.filter-tab:hover:not(.active) {
  border-color: var(--primary);
  color: var(--primary);
}

/* ═══ Chat / Replies ═══ */
.chat-container {
  max-height: 400px;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  background: var(--bg);
  border-radius: var(--radius-sm);
}

.chat-msg {
  max-width: 80%;
  padding: 12px 16px;
  border-radius: 14px;
  font-size: 14px;
  line-height: 1.5;
}

.chat-msg.msg-user {
  align-self: flex-end;
  background: var(--primary);
  color: #fff;
  border-bottom-right-radius: 4px;
}

.chat-msg.msg-admin {
  align-self: flex-start;
  background: var(--card);
  border: 1px solid var(--border);
  border-bottom-left-radius: 4px;
}

.chat-msg.msg-system {
  align-self: center;
  background: var(--warning-bg);
  color: #92400E;
  font-size: 12px;
  padding: 6px 14px;
  border-radius: 20px;
}

.chat-meta {
  font-size: 11px;
  opacity: 0.7;
  margin-top: 4px;
}

.chat-input-area {
  display: flex;
  gap: 8px;
  padding: 12px;
  border-top: 1px solid var(--border);
  background: var(--card);
  border-radius: 0 0 var(--radius) var(--radius);
}

.chat-input-area .input {
  flex: 1;
}

/* ═══ Success Screen ═══ */
.success-screen {
  text-align: center;
  padding: 40px 20px;
  max-width: 480px;
  margin: 0 auto;
}

.success-screen .check {
  font-size: 56px;
  margin-bottom: 12px;
}

.success-screen h2 {
  font-size: 22px;
  color: var(--success);
  margin-bottom: 8px;
}

.success-screen .sub {
  color: var(--text2);
  font-size: 14px;
  margin-bottom: 24px;
}

.ticket-id-box {
  background: var(--info-bg);
  border-radius: var(--radius);
  padding: 18px;
  margin-bottom: 20px;
}

.ticket-id-box .tid {
  font-family: 'JetBrains Mono', monospace;
  font-size: 24px;
  font-weight: 700;
  color: var(--primary);
  letter-spacing: 1px;
}

/* ═══ Modal ═══ */
.modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0, 0, 0, 0.5);
  z-index: 1000;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 16px;
  animation: fadeIn 0.2s ease;
}

.modal {
  background: var(--card);
  border-radius: 16px;
  width: 100%;
  max-width: 600px;
  max-height: 90vh;
  overflow-y: auto;
  box-shadow: var(--shadow-lg);
  animation: slideUp 0.25s ease;
}

.modal-header {
  padding: 20px;
  border-bottom: 1px solid var(--border);
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.modal-body {
  padding: 20px;
}

@keyframes fadeIn {
  from {
    opacity: 0
  }

  to {
    opacity: 1
  }
}

@keyframes slideUp {
  from {
    transform: translateY(20px);
    opacity: 0
  }

  to {
    transform: translateY(0);
    opacity: 1
  }
}

/* ═══ Toast ═══ */
.toast {
  position: fixed;
  bottom: 24px;
  right: 24px;
  padding: 14px 22px;
  border-radius: var(--radius);
  font-size: 14px;
  font-weight: 600;
  box-shadow: var(--shadow-lg);
  z-index: 9999;
  display: flex;
  align-items: center;
  gap: 8px;
  animation: slideUp 0.3s ease;
}

.toast-success {
  background: var(--success-bg);
  color: #065F46;
}

.toast-error {
  background: var(--danger-bg);
  color: #991B1B;
}

/* ═══ Login Page ═══ */
.login-page {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background: linear-gradient(135deg, #0F172A 0%, #1E3A8A 100%);
  padding: 20px;
}

.login-card {
  background: var(--card);
  border-radius: 20px;
  padding: 40px;
  width: 100%;
  max-width: 420px;
  box-shadow: 0 20px 60px rgba(0, 0, 0, 0.3);
}

.login-card .lc-top {
  text-align: center;
  margin-bottom: 28px;
}

.login-card .lc-icon {
  width: 56px;
  height: 56px;
  background: linear-gradient(135deg, var(--primary), #6366F1);
  border-radius: 16px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 28px;
  margin-bottom: 14px;
}

.login-card h2 {
  font-size: 22px;
  margin-bottom: 4px;
}

.login-card .lc-sub {
  font-size: 14px;
  color: var(--text2);
}

.login-error {
  background: var(--danger-bg);
  color: var(--danger);
  padding: 10px 14px;
  border-radius: var(--radius-sm);
  font-size: 13px;
  font-weight: 600;
  margin-bottom: 16px;
  display: none;
}

.login-tabs {
  display: flex;
  border: 1.5px solid var(--border);
  border-radius: var(--radius-sm);
  overflow: hidden;
  margin-bottom: 24px;
}

.login-tab {
  flex: 1;
  padding: 10px;
  text-align: center;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  background: var(--input-bg);
  color: var(--text3);
  border: none;
  transition: all 0.15s;
  font-family: inherit;
}

.login-tab.active {
  background: var(--primary);
  color: #fff;
}

/* ═══ Detail Grid ═══ */
.detail-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
  padding: 16px;
  background: var(--bg);
  border-radius: var(--radius-sm);
  margin-bottom: 18px;
}

.detail-item .dl {
  font-size: 11px;
  color: var(--text3);
  font-weight: 600;
  text-transform: uppercase;
}

.detail-item .dv {
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
  margin-top: 2px;
}

.section-title {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 1.2px;
  text-transform: uppercase;
  color: var(--text3);
  margin-bottom: 10px;
}

.desc-box {
  background: var(--bg);
  border-radius: var(--radius-sm);
  padding: 14px;
  font-size: 14px;
  line-height: 1.6;
  color: var(--text);
  margin-bottom: 18px;
  word-break: break-word;
}

/* ═══ Status Buttons ═══ */
.status-group {
  display: flex;
  gap: 6px;
  margin-bottom: 18px;
}

.status-btn {
  flex: 1;
  padding: 8px;
  font-size: 12px;
  border: 1.5px solid var(--border);
  background: var(--input-bg);
  color: var(--text3);
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-weight: 600;
  transition: all 0.15s;
  font-family: inherit;
}

.status-btn.act-open {
  background: var(--warning-bg);
  color: #92400E;
  border-color: var(--warning);
}

.status-btn.act-progress {
  background: var(--info-bg);
  color: #1E40AF;
  border-color: var(--info);
}

.status-btn.act-resolved {
  background: var(--success-bg);
  color: #065F46;
  border-color: var(--success);
}

.status-btn.act-closed {
  background: var(--bg2);
  color: var(--text3);
  border-color: var(--text3);
}

/* ═══ Empty State ═══ */
.empty-state {
  padding: 50px;
  text-align: center;
  color: var(--text3);
}

.empty-state i {
  font-size: 48px;
  margin-bottom: 12px;
  display: block;
}

.empty-state p {
  font-weight: 600;
  font-size: 15px;
}

/* ═══ Table Responsive ═══ */
.table-wrap {
  overflow-x: auto;
}

/* ═══ Spinner ═══ */
.spinner {
  display: inline-block;
  width: 16px;
  height: 16px;
  border: 2.5px solid rgba(255, 255, 255, 0.3);
  border-top-color: #fff;
  border-radius: 50%;
  animation: spin 0.6s linear infinite;
}

@keyframes spin {
  to {
    transform: rotate(360deg);
  }
}

/* ═══ Attachment ═══ */
.attach-link {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 13px;
  color: var(--primary);
  background: var(--info-bg);
  padding: 6px 12px;
  border-radius: 6px;
}

.attach-link:hover {
  background: #bfdbfe;
}

/* ═══ Home Page Cards ═══ */
.home-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 20px;
}

.home-card {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 28px;
  text-align: center;
  transition: all 0.2s;
}

.home-card:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-lg);
  border-color: var(--primary);
}

.home-card .hc-icon {
  font-size: 36px;
  margin-bottom: 14px;
}

.home-card h3 {
  font-size: 16px;
  margin-bottom: 6px;
}

.home-card p {
  font-size: 13px;
  color: var(--text2);
  margin-bottom: 16px;
}

/* ═══ Bottom Navigation (Mobile) ═══ */
.bottom-nav {
  position: fixed;
  bottom: 0;
  left: 0;
  right: 0;
  background: var(--card);
  border-top: 1px solid var(--border);
  display: none;
  justify-content: space-around;
  padding: 10px 0;
  z-index: 1000;
  box-shadow: 0 -2px 10px rgba(0, 0, 0, 0.08);
  backdrop-filter: blur(10px);
  -webkit-backdrop-filter: blur(10px);
}

.bnav-link {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 4px;
  color: var(--text3);
  font-size: 11px;
  font-weight: 600;
  text-decoration: none;
  transition: all 0.2s;
  flex: 1;
}

.bnav-link i {
  font-size: 20px;
}

.bnav-link.active {
  color: var(--primary);
}

/* ═══ Responsive ═══ */
.ticket-detail-grid { 
    display: grid; 
    grid-template-columns: 1fr 350px; 
    grid-template-areas: "info status" "chat status";
    gap: 24px; 
}
.card-info { grid-area: info; }
.card-status { grid-area: status; }
.card-chat { grid-area: chat; }

@media (max-width: 768px) {
  .ticket-detail-grid { 
    grid-template-columns: 1fr; 
    grid-template-areas: "info" "status" "chat";
  }
  .sidebar {
    transform: translateX(-100%);
  }

  .sidebar.open {
    transform: translateX(0);
  }

  .sidebar-close {
    display: block;
  }

  .main-content {
    margin-left: 0;
    padding-bottom: 70px;
  }

  /* Space for bottom nav */
  .bottom-nav {
    display: flex;
  }

  .hamburger {
    display: block;
  }

  .sidebar-overlay { position: fixed; top: 0; left: 0; right: 0; bottom: 0; background: rgba(0,0,0,0.4); backdrop-filter: blur(4px); -webkit-backdrop-filter: blur(4px); z-index: 1500; opacity: 0; pointer-events: none; transition: opacity 0.3s; }
  .sidebar-overlay.visible { opacity: 1; pointer-events: auto; }
  body.sidebar-active { overflow: hidden; }

  .form-row {
    grid-template-columns: 1fr;
  }

  .stats-grid {
    grid-template-columns: 1fr 1fr;
  }

  .content-area {
    padding: 16px;
  }

  .detail-grid {
    grid-template-columns: 1fr;
  }

  .priority-group,
  .status-group {
    flex-wrap: wrap;
  }

  .filter-bar {
    flex-direction: column;
  }

  .filter-bar .input {
    min-width: auto;
  }

  .home-grid {
    grid-template-columns: 1fr;
  }

  .chat-msg {
    max-width: 90%;
  }

  /* Admin Table Scrolling on Mobile */
  .table-wrap {
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
    border-radius: var(--radius-sm);
  }

  .ticket-table {
    min-width: 650px;
  }

  .ticket-table th:nth-child(n+4),
  .ticket-table td:nth-child(n+4) {
    display: table-cell;
  }
}

@media (max-width: 480px) {
  .stats-grid {
    grid-template-columns: 1fr;
  }

  .login-card {
    padding: 28px 20px;
  }

  .topbar-title {
    font-size: 15px;
  }

  .ticket-table {
    min-width: 550px;
  }
}